Our practice at Moon Invoice, with respect to the use of your Personal Information, is as set forth below in this Privacy Policy Statement. It describes the information that we collect from you as part of the normal operation of 'Moon Invoice' Services from all platform apps and how we disclose and secure this information. It also describes your choices regarding the use, access, and correction of your personal information. As a condition of using Moon Invoice, you consent to the terms of the Privacy Policy Statement as it may be updated from time to time. This Privacy Policy Statement applies exclusively to 'Moon Invoice' services, the website, and the App on iOS, macOS, Windows, and Android platforms.
We respect the privacy rights of our online visitors and users of the Moon Invoice Service ('users' or 'you') and recognize the importance of protecting the information we collect about you. Please remember that we provide the Service to small businesses that have their own privacy practices. This Privacy Policy applies only to our own data practices, not to third parties' practices that we do not control. Third-party websites, frameworks, and social media widgets have separate privacy policies. We request that you check the relevant privacy policy before sharing personal information with third parties.
While registering or creating a user account, we may collect the user's primary account details, including primary contact details such as first name, last name, and email address. We only collect personal information about you that we consider necessary for achieving this purpose. We may also collect information about your interactions with us, including any contact we have with you by telephone, email, or online. For service improvement, security, dispute resolution, and training purposes, we may monitor and record your communications with us (including email and telephone) in accordance with applicable laws.
After you set up an account for the Service and in order to provide the Service to you, we may collect various information through your use of the Service about your business and your customers, for example, your phone number, accounts receivable information, or your customers' mailing addresses. We use and share information about your customers solely to provide you [and your customers] with our services.
We may collect certain data that is not directly linked to your identity for performance monitoring and diagnostic purposes. This may include application performance data, crash reports, and other technical diagnostic information.
Moon Invoice services are paid. Hence, In-App paid purchases are managed by the respective platforms, and we request you to check their payment terms and conditions and privacy policy regarding the same. We do not collect direct and/or store your billing information on our server. E.g., for Android in-app purchases, you will need to check the Google Play Store; for iOS and macOS, you need to check iTunes; and for Windows, you need to check the Microsoft App Store privacy policy; for Web via PayPal or Paddle, for payment terms and conditions, please visit the PayPal or Paddle privacy policy.
Payments to Merchants. If you are an End-Customer using Moon Invoice Payments such as Stripe, GPay, Paddle, Apple Pay, etc., to pay a Merchant, our Payments Partner will use your information as described in its own privacy policy.
Any time you use the Service (even if you do not register for our Service), we may collect information about how you access or use the Service or input data. For more information about how we collect and use this information, see Section 2 (Our Use of Cookies and Other Technologies)
We may receive information about you when you interact with the Service through various social media, for example, by logging in through or "liking" us on Facebook or "following" us on Twitter. The data we receive is dependent upon your privacy settings with the social network. You should always review and, if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Service.
We automatically collect certain usage information, including user events when you access or use the service, cookies, and similar tracking technologies, such as pixels and web beacons. Although we do our best to honor our users' privacy preferences, we are not able to respond to Do Not Track signals from your browser at this time, as we believe there is no consistent industry standard for how to respond to the Do Not Track browser settings.
When you access the Site or use the Service by or through a mobile device, we may receive or collect and store a unique identification number associated with your device ("Device ID"), mobile carrier, device type, and manufacturer, phone number, and, depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g., latitude and/or longitude) or similar information regarding the location of your mobile device. Please note we will not collect your precise geographical location without your consent, but we may know the city or country you are in. Like IP addresses, we may link any of the contact or other personal information you provide during a browsing session to the Device ID from which you are accessing the Site.
Other users of the Service who have sent you an invoice or with whom you've otherwise interacted through the Service's features.
You may update certain of your account information and communication preferences at any time by logging into your account and changing your account settings. You can stop receiving promotional email communications from us by clicking on the "unsubscribe link" provided in such communications. We make every effort to promptly process all unsubscribe requests. If you have any questions about reviewing or modifying your account information, please contact us using the contact details provided in Section "How to Reach Us."
This Privacy Policy governs the collection, use, and disclosure of personal data when using our referral program. For this Privacy Policy, a referral is defined as disclosing the personal data of another natural person to provide them with a quality service.
When referring a person, we require personally identifiable information from you and the person referred to contact or identify you both ("Personal Data"). This personally identifiable information includes:
Referrer Data:
You will receive your referral voucher after 90 days, as part of our money-back guarantee. If your referred user requests a refund, then we cannot release the $50 gift voucher; otherwise, we will give you a $50 gift voucher after 3 months.
Moon Invoice may support integrations with third-party AI tools and applications, including Claude and other supported AI clients, through MCP or similar technologies. Depending on the integration, permissions granted, and features used, these tools may access, retrieve, create, or update information in your Moon Invoice account.
Relevant information may be transmitted to and processed by the connected AI provider to fulfill your requests. The provider's processing of that information is subject to its applicable privacy policy and terms. Users should review the permissions requested and the privacy practices of the connected provider before authorizing an integration.
Moon Invoice will process information associated with these integrations in accordance with this Privacy Policy and applicable law. Users may revoke integration access through the available authorization or account settings. Revoking access to Moon Invoice does not necessarily delete information already processed or retained by the third-party provider.
We do permit sharing some limited data with third-party tracking companies like Google Analytics to understand usage patterns, measure performance, and improve our services. We may also use it to collect information about your browsing behavior on the Service through cookies, social plugins, or other tracking technology. We will not share information about your clients or your business with these third parties. Typically, the information is collected through cookies or similar tracking technologies. The only way to completely "opt-out" of collecting any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device. Please refer to your browser's or mobile device's technical information for instructions on how to delete and disable cookies and other tracking/recording tools. (To learn more about cookies, clear gifs/web beacons, and related technologies and how you may opt-out of some of this tracking, you may wish to visit http://www.allaboutcookies.org and/or the Network Advertising Initiative's online resources, at http://www.networkadvertising.org.) Depending on your mobile device, you may not be able to control tracking technologies through settings.
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.
Please note that the above analytics and tracking activities are separate from AI integrations. Information shared with AI providers to fulfill user requests is described in the AI Integrations and Data Processing section above.
The app does use third-party services that may collect information used to identify you.
Link to the privacy policy of third-party service providers used by the app
We provide several third-party integrations, such as Gmail & Outlook, within our application in a bid to enhance user experience with increased data security. We do not store, share, or misuse any user data obtained via Gmail & Outlook, and we grant access only after the user’s explicit consent through secure authorization protocols.
We at Moon Invoice take data security very seriously. Your Email and access token are secure, encrypted, and never shared outside the app.
We want to inform you that whenever you use our Service, in case of an error in the app, we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol ("IP") address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
If you are a user of the EEA, our legal basis for collecting and using the Personal Information described above will depend on the Personal Information concerned and the specific context in which we collect it.
However, we will normally collect Personal Information from you only where we have your consent to do so, where we need the Personal Information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect Personal Information from you.
Suppose we ask you to provide Personal Information to comply with a legal requirement or to perform a contract with you. In that case, we will make this clear at the relevant time and advise you whether the provision of your Personal Information is mandatory or not (as well as the possible consequences if you do not provide your Personal Information).
Similarly, if we collect and use your Personal Information in reliance on our legitimate interests (or those of any third party), we will clarify to you at the appropriate time what those legitimate interests are.
You have the following data protection rights: To access, correct, update, or request deletion of your Personal Information. Moon Invoice takes reasonable steps to ensure that the data we collect is reliable for its intended use, accurate, complete, and up to date. You can exercise these rights by contacting us using the contact details provided in Section "How to Reach Us."
If you are an EEA resident, then you can object to the processing of your Personal Information and ask us to restrict the processing of your Personal Information or request portability of your Personal Information. You can exercise these rights by contacting us using the contact details provided in Section "How to Reach Us."
You have the right to complain to a data protection authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority.
Moon Invoice does not knowingly collect or solicit any information from anyone under the age of 16 or knowingly allow such persons to register as users. In the event that we learn that we have collected Personal Information from a child under age 16, we will delete that information as quickly as possible. If you believe that we might have any Personal Information from a child under age 16, please contact us at the address provided in Section "How to Reach Us."
Moon Technolabs Pvt. Ltd.
C/105A, Ganesh Meridian,
S.G Highway, Sola,
Ahmedabad, Gujarat
380060
support@mooninvoice.com
Moon Invoice may modify or update this Privacy Policy from time to time to reflect changes in our business and practices or applicable laws. Therefore, you should review this page periodically.
We are delighted when we see the smile on our customers' faces. We thank you for being our valued customer. Even if you are not associated with us, we strive to make your experience with Moon Invoice a pleasant one with our services and try to go the extra mile; hence, starting now, we are implementing a "Refund Policy."
We offer a 100% money-back guarantee if you are not satisfied with your purchase within the first 90 days.
If you feel that Moon Invoice isn't the right invoicing platform for your business after trying it out, inform us within 90 days from the date of payment, and we will issue you a full refund. Kindly note that refunds won't be available after 90 days, and partial refunds are not issued
Here is how to claim a refund. To place a refund request for your Moon Invoice app purchase:
Apple currently handles all purchases and refunds in the iTunes App Store. In order to request and receive a refund, you'll need to contact Apple directly. The user can do this through their purchase receipt or the App Store. Listed below is the step-by-step guide:
Like Apple, Windows processes all refund requests through your Microsoft Account. Listed below is the step-by-step guide:
In order for us to process your refund through the Google Play Store or PayPal, we request that you contact them first and submit your refund request. Furthermore, we will require the following information to process your refund request:
Once you have submitted your refund request, please allow 10 business days for the refund to process. The refund will be returned to the same payment method used for the purchase.
For the PayPal refund procedure, the user needs to follow the PayPal Refund procedure.
For the Paddle refund procedure, please connect with Moon Invoice Support Team at support@mooninvoice.com.
For the Stripe refund procedure, please connect with the Moon Invoice Support Team at support@mooninvoice.com.
After the deletion of the account, the user will have a 360-day window to restore the account. After 360 days, the account will be permanently deleted from our backups.
For my business, one of the headaches was managing both stocks and expenses. Luckily, I switched to Moon Invoice and found the hassles of stock and expense management getting faded. Thanks to this amazing invoicing app.
Try Moon Invoice Today!
For my business, one of the headaches was managing both stocks and expenses. Luckily, I switched to Moon Invoice and found the hassles of stock and expense management getting faded. Thanks to this amazing invoicing app.
Try Moon Invoice Today!
For my business, one of the headaches was managing both stocks and expenses. Luckily, I switched to Moon Invoice and found the hassles of stock and expense management getting faded. Thanks to this amazing invoicing app.
We will send you an email with instructions to reset it.
For my business, one of the headaches was managing both stocks and expenses. Luckily, I switched to Moon Invoice and found the hassles of stock and expense management getting faded. Thanks to this amazing invoicing app.
Enter Password to link your account with Gmail
For my business, one of the headaches was managing both stocks and expenses. Luckily, I switched to Moon Invoice and found the hassles of stock and expense management getting faded. Thanks to this amazing invoicing app.
Try Moon Invoice Today!
